Technology has granted society with so much. Such as communication through social media, marketing for business, and other aspects of everyday life.
It also has been, and will continue being used for health monitoring.
IoT is very well-known throughout the corporate world. For starters, this isn't another IoT article where we're going to do home automation. This is a simple walk-through about adding a server-less back-end to your existing IoT system.
We’ll touch on how Azure IoT Hub will be used as an event hub or a messaging system for “Things." Also, we'll cover how these incoming messages can be routed to the related database using Azure functions.
Technology has changed the healthcare industry in many areas. These areas include marketing and customer management. As we move forward, it's very likely that certain trends will expand and grow. Thus, impacting pharma and healthcare marketing and improving both sales and patient outcomes.
Here are five trends pharmaceutical companies should watch for and consider embracing in 2018:
The world we live in today revolves around digital technology. It’s incorporated inside each of our lives every day. FaceTime, texting, emailing, and social media have taken over as main ways of communication in society.
These ways of communicating also have been used throughout businesses. Industries are finding ways to adapt to the worlds new way of reaching out, which can result in more opportunities.
Throughout the entire pharmaceutical industry, the patient journey is what remains at most importance. Everything from the awareness stage (such as researching symptoms online), to physician interaction, to appoint follow-ups, and reminders for continued care.
Throughout this journey, patients can take twists and turns that can sometimes get confusing and hard to overcome. Thankfully, cloud-based solutions simplify the process for the patients and the healthcare providers.
Thus, making the journey easier, faster, and more productive.
It may not be surprising to many when a trendy technology buzzword goes practically viral. This is what happened with artificial intelligence (AI).
It started in the late nineteen-nineties and took a spin in the twenty-first century. The gaining momentum and the ever-growing advancement in artificial intelligence left every company, marketing sector, and financial firms spell-bounded.
New trends of AI are on the rise. Research from Gartner showed that by 2020, 85% of the customer interactions are going to be managed without human interference.
When contacting businesses over the phone, about 75% of people agree that the response time is too long to get answers. Pharma call centers can help companies overcome such a deficiency in customer service.
Doing so, by building important relationships with health care providers and patients who have specific needs for immediate help by company representatives.
Below are 7 important types of call centers in the pharmaceutical industry.
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